Terms of Service

Welcome to Car Parking Romford. By using this website or visiting our car park at The Mercury Shopping Centre, you agree to the following terms. Please read them carefully before using the site or services.

General Information

Car Parking Romford operates the official car park for The Mercury Shopping Centre in Romford. Our website provides information about parking services, opening times, tariffs, and contact details. Use of the website is subject to the terms below.

Parking Use

You agree to follow posted signs, safety rules, and payment requirements by entering and using the car park. Use of the car park is at your own risk. We are not responsible for any loss or damage to vehicles or personal belongings unless caused by our negligence.

Payments

You can pay for parking using on-site machines or the Horizon mobile app. Their terms and conditions apply when using Horizon. Car Parking Romford does not store or process your payment information directly.

Website Use

You agree to use this site for lawful purposes only. You must not attempt to misuse the website, access areas without permission, or upload harmful content.

All content on this site—including logos, text, and layout—belongs to Car Parking Romford or its partners. You may not copy, reuse, or distribute any site part without permission.

Contact and Feedback

You can contact us using the details provided on our Contact Us page. If you send a message or suggestion, you agree that Car Parking Romford may use your feedback to improve our services.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle your data.

Changes to These Terms

Car Parking Romford may update these terms at any time. Any changes will be shown on this page. If you continue using the website, you must check this page for updates.

Contact Information

If you have any questions about these terms, please contact:

Centre Management Office

Address: The Mercury Mall, Mercury Gardens, Romford, RM1 3EE

Tel: 01708 733620

Email: [email protected]

We’re happy to help with parking, payment, or policy questions.